VERY IMPORTANT TERMS AND CONDITIONS OF USING www.buymilsurp.com PLEASE READ ENTIRE PAGE
About Us At buymilsurp.com, we are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at mkubes@buymilsurp.com
Contact us:
buymilsurp.com
8440 Ulmerton Rd STE 500
Largo, FL 33771 United States
Phone:727-535-9803
Fax: 727-361-9903
Email: mkubes@buymilsurp.com
We prefer email as it is the easiest and most efficient way to contact us. It is sometimes difficult to reach us by phone.
Making A Purchase We want to make your shopping experience as simple as possible. Just browse our Catalog, and select any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Check Out" and you will be asked for a few details that will enable us to complete your order.
We accept credit card payments and allow In Store Pickup for internet orders.
If you would like to pay by Check or Money order, select that option upon checkout and print a copy of the order and mail it in with the payment.
We accept Discover, Visa and Mastercard and American Express.
FIRST TIME AMMUNITION CUSTOMERS.
All first time ammunition customers (who do not already have a Federal Firearms License on file with us) must Fax, Email, or Mail a copy of his/her State issued Drivers License or State Identification to verify date of birth. If your State of Residence requires a separate state issued license to purchase ammunition, then a copy of this state issued document must be faxed before an order for ammunition will be processed. Please include your order number (when applicable) with license copy.
Please send above information to:
Fax 727-361-9903
Email: mkubes@buymilsurp.com
Mail: buymilsurp.com 8440 Ulmerton Rd STE 500, Largo, FL 33771
*If you wish to verify whether this information is already on file for you please email us at mkubes@buymilsurp.com
Shipping And Handling
The orders containing the following items MUST ship UPS Ground. These items can not ship through the USPS or AIR options.
- Ammunition
- Breakfree Products and other Liquids and Solvents
The above items can only be shipped to Continental USA street addresses, NO PO Boxes, NO UPS Ground shipments to Hawaii or Alaska
Orders containing the above items which have USPS chosen as the shipping option will be changed to the UPS Ground option and charged the appropriate UPS Ground Rates.
Orders to HI and AK which have UPS Ground Only items included will have the those items deleted from the order or the entire order may be canceled.
All Rifles and Handguns MUST ship to an FFL Holder. We ship these items via UPS Only. Handguns Must ship UPS Next Day Air. Firearms can ship to HI and AK but they must use UPS Air options.
Delivery Schedule Orders typically ship within 1-3 business days after they are ordered. Please be patient during high volume periods. When ordering from www.buymilsurp.com, allow 7-10 business days for delivery. You will be notified by email when your order ships, with the UPS tracking number (if by UPS)
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges www.buymilsurp.com is based in Florida. Orders will only be charged Florida Sales tax if the order is being shipped to Florida destinations. If you are a Florida business and buying with the intent to resell: you must send us a signed copy of your Florida tax exempt Certificate located in the front of your sales tax booklet to avoid Florida sales tax.
We want you to be happy If you are unhappy with our products or service please Contact mkubes@buymilsurp.com
Reaching Us If you need to reach us, please email us at mkubes@buymilsurp.com, or fax us on 727-361-9903 or write to us at 8440 Ulmerton Rd STE 500, Largo, FL 33771
Returns Policy Returns are very costly to our Company. We make every effort to insure your order is shipped accurately and the product meets the standards of our advertising. If a Return must be made, please note the following policy:
-No Returns will be accepted after 30 days of the invoice Date.
-Return Shipping Charges are the customers Responsibility. If the wrong product was shipped in our error, We will pay/reimburse return shipping up to the cost we charged to ship it to you. If the item is new manufacture, the manufacturers warranty will apply if there is a problem.
-Upon receipt of the Returned product(s), we reserve the right to evaluate the return to determine if a Refund or Exchange will be made.
REFUNDS Refunds will be made in the same manner in which payment was made. (i.e. credit card purchases will be returned in the form of a credit to the original card account.)
NOTE: If we deem a Return was made without reasonable cause (you ordered wrong item, changed your mind etc.), where in our judgment the product meets advertised condition, the refund will be subject to a 20% Restocking fee. We do not refund shipping charges. Any items returned that were Shipped with "FREE SHIPPING" will have our shipping cost deducted from any credits or refunds.
EXCHANGES When returning merchandise to be exchanged, please include estimated shipping charges to ship your replacement order.
*If you have questions regarding our terms or policies, please email. Our goal is to make it easy for you to do business with our company!
Pricing Errors and Other Errors We strive to keep our site up to date and correct, but with almost 9000 items we do make mistakes from time to time. We reserve the right to cancel any order for ANY reason and refund the customer up to the time of shipment.
VERY IMPORTANT SHIPPING INFORMATION
Very rarely do packages go astray or get lost, but it does happen....
We do not Guarantee delivery via the USPS options which are NOT Insured and are shipped at your risk. Choosing the USPS options ARE AT YOUR OWN RISK!!!!
WE ONLY OFFER USPS TO GIVE YOU AN ECONOMICAL ALTERNATIVE FOR SMALL LIGHT ITEMS
If you wish guaranteed insured delivery use the United Parcel Service options which include insurance and delivery confirmation
Using buymilsurp.com and placing orders on buymilsurp.com is an agreement to these terms and conditions.
